Red Tape

For the last two weeks I have been trying to book a night at the Corbett Tiger Reserve. I started off by emailing the contact us email addresses cited on the website. Both of them came back unsuccessfully sent.

I then met someone at a party who regularly goes to Corbett. He told me I had to book ASAP to secure a room. He suggested that I rather fax a letter to make the booking. He advised me that the content of the fax should read as follows:

"To the Director Corbett Tiger Reserve, Raam Nagar

Dear Respected Sir

I, Louise B from South Africa would love to visit your park from the 21st to the 22nd of November. I would be very grateful if you could book me a double room in Dhikala FRH for the night of 21 November.

Thanking you

Kind regards

Louise B"

I dutifully typed out the fax and attempted to send it. Attempted being the operative word here. Everytime I tried to fax the letter, a man on the other side would answer the phone.

Corbett man: "Hello? Hello?"
Me: Please can you give me a fax tone?
Corbett man: "Hello? Hello?"
Corbett man hangs up.

Attempt 2, 3, 4, 5 and 6 followed a similar pattern.

I enlisted the assistance of one of the office assistants. Attempt 7 went as follows:

Corbett man: "Hello? Hello?"
Office assistant (in Hindi): Please can you give me a fax tone?
Corbett man: "Hello? Hello?"
Corbett man hangs up.

3 other office assistants attracted by our raised voices came to assist. Office assistant 2 suggested we phone Corbett man first to explain we are trying to send a fax. He phoned Corbett man and explained the situation to him. Attempt 8 went as follows:

Corbett man: "Hello? Hello?"
Office assistant (in Hindi): I just spoke to you on the phone, please can you give me a fax tone?
Corbett man: "Hello? Hello?"
Corbett man hangs up.

Chanda arrived at the office to see 6 of us crammed into the fax/printer room. The room was all fogged up with the steam coming from my ears.

Not the most patient person at the best of times I decided to abandon my efforts for the day. I phoned my friend from the party and he assured me that he was going that weekend and would personally deliver my fax.

He rang me on the Monday only to tell me that his attempt had been unsuccessful. He suggested I go to the tourism office in Delhi.

Off I trotted during one of my lunch breaks. After three false starts I eventually found the building - the office had moved. I explained my situation to the staff at the tourism office and they were very sympathetic but regrettably informed me that they only booked package tours. They must have noticed my look of complete despair because they made a couple of phone calls and managed to pull some strings. 2 HOURS LATER we had filled in the booking form and paid my deposit.

1 night at Corbett Tiger Reserve booked. Success after a mere 2 weeks, 58 million fax attempts, 6 emails, 14 phone calls, 1 personal delivery and a very nice tourism office!